Imperialism in the 19th century Essay

There was a great deal of Imperialism in the 19th century, led by mostly westerners from Europe. Imperialism is the act in which one nation extends its rule over another. Imperialism had a substantial effect on the 19th century throughout the entire world by bringing upon changes to many different countries, for better and for worse, especially to Africa. Prior to the nineteenth century, westerners did interfere with many of the affairs of nations outside of their boarders, so signs of imperialism are shown many times throughout history. Examples of this would be the European colonies in the Americas and also influence in Asia. Whenever a western country was involved with the economy of an outside country, There were many reasons for Imperialism, two of which were economical and political. What better way to boost an economy than to open markets in other areas of the world? The colonized nations had abundant supplies of resources that could not be found in Europe, which is what first attracted the westerners. Because of imperialism, not only did Europeans have access to resources in Africa and Asia, but they also had access to cheap labor by forcing the natives of the lands to work for little or no money. The desire of power and security for the military were also causes for Imperialism. By having control over distant lands, it would be a benefit, militarily, to have bases spread out around the world, especially during times of war. (Wakefield, Edward Gibbon A Letter from Sydney and Other Writings on Colonization) Racism on account of Social Darwism was another major factor contributing to Imperialism. Social Darwism (â€Å"survival of the fittest†) led to the Europeans’ belief that they were of a higher race and it was their duty to go into other areas and improve the lives of the people who inhabited those lands. Improving lives meant spreading western religion (Christianity), culture, and influence. The following quote from The Backward Peoples and Our Relations with Them by Sir Harry H. Johnston shows an example of how westerners thought: â€Å"†¦Let us proceed to define who and what these backward or unprogressive peoples are and to what extent they may be considered to be retrograde and ineffective as compared with the dominating white race.† There were many other examples of writing, such as The White Man’s Burden by Rudyard Kipling, which supported the belief of white men being of some supremacy and of the white man’s need to colonize. Nationalism also played a role in support of racism by allowing people to become extremely confident in their nationality and in turn, creating a form of the feeling of superiority. (Johnson, Sir Harry H. The Backward People and Our Relations with Them) There was a lot of competition between the different European states economically and politically. Imperialism made this competition worse by creating another factor to contend over. Obviously a nation with many colonies throughout the world would be more powerful than one with very few colonies. So, when one western nation begins to take over foreign lands, it would only be natural for many others to follow the example as to not be left behind in the competition and for their own economic wealth. This occurred during the scramble for Africa, wherein European nations raced to gain control over different areas in Africa. During the mid nineteenth century, Europeans were beginning to colonize along the coast of Africa, but couldn’t go much further because disease would spread, quickly killing of much of the European settlers. Since at the time Europe was going through the Industrial Revolution, there were many advances not only made technologically, but also in the field of science and medicine. With new technology, goods could be mass produced in factories and so a surplus of goods was often an occurrence. Europeans turned to Africa for new markets as to make money off of their surpluses and Africa also was rich in natural resources to fuel Europe’s many growing industries. Since new medicines had been discovered, Europeans could move further into Africa and stay for longer periods of time. In addition to advances in medicine and in industry, new weapons were developed, which could easily defeat those of the Africans. This allowed for larger European settlements to be set up in Africa and hence, the race for territories began. Another reason for the scramble for Africa was the fear of upsetting the balance of power. Every European nation was concerned about their rivals  becoming more powerful than they were. The main nations involved were Britain, France, Germany, and Italy. During the late nineteenth century, all of these countries, and a few others went into a â€Å"scramble† to claim territories in Africa. (Mastanduno, Michael â€Å"Imperialism†) The scramble for Africa began with an attempt by King Leopold II of Belgium wanting to gain control of the area of the Congo Basin. Tensions arose between the British and the French, because of the British gaining more control over Egypt, which was the country they had once had joint control over the finances of. France was also competing with Italy in northern Africa, so tensions were strong everywhere. Germany felt pressured by the other European nations who were gaining control over territories on Africa. Bismarck, who happened to be ruler at the time, declared control over three territories in eastern and western Africa, which caused even more strain between European nations. Since the control for African territories arose very quickly, the Berlin Conference was set up to discuss the policies of claiming lands in Africa to avoid any more bitter rivalries. (â€Å"The Scramble for Africa† The Economist) Fourteen European countries and the United States were in attendance at the Berlin Conference that took place between 1884 and 1885. Boundaries were determined and also rules for trade and for future conquest within Africa. Of the countries present at the conference, only half of them had their own colonies in Africa and none of the represented nations were the nations colonized or any other African nation. What basically came out of the Berlin Conference was the Berlin Act, which called for free trade in the Congo basin and free navigation along the Niger among other things. When it came to the rules of further domination in Africa, each country had to inform the other countries whenever they took over an African territory and had their decision to colonize had to be based on â€Å"effective occupation†. Freedom of trade was declared with all nations and also, it was agreed that slavery and the slave trade would be suppressed. (Mastanduno, Michael â€Å"Imperialism†) Imperialism affected colonized nations in many ways especially economically, politically, and culturally. There were often many positive and negative  affects of imperialism on the colonies that were taken over. The culture and religion of the colonized people was often condemned to try to have the people move in the way of the westerners. In Africa, economically, Africans made very little profit off of the goods they produced. All of the capital went to the Europeans. Also, before colonization, Africans traded within the continent, but this practice was ended once the westerners became involved in their affairs. So if anything, the colonial period, was one of economic corruption, rather than economic development. (Boahen, A. Adu, ed. General History of Africa (Abridged Edition): VII Africa under Colonial Domination 1880-1935) Colonization in Africa led to an overall increase of the African population, which could be thought of as a positive social affect. The quality of life was improved in terms of there being hospitals, a sewage system, and sanitary facilities and there was also an increase in employment opportunities. Western inventions such as the steam engine and other machinery were introduced to Africa. Christianity and Islam were spread and so was western education. Colonialism caused a change in the social structure of Africans was it allowed mobilization between the classes. Social class was not determined by birth, but by a person’s success individually. (Boahen, A. Adu, ed. General History of Africa (Abridged Edition): VII Africa under Colonial Domination 1880-1935) Behind all of the positive social effects, there were many negative ones. A larger division was created between those who dwelt in urban areas and those in rural areas. Western education had made the barrier between these people larger. Colonization allowed for the rich, white Europeans to take over all of the good and fertile lands and also allowed them to monopolize in trade in Africa. Even though there were educational institutions set up, they were inadequately spread out and didn’t have much of an effect on Africa as a whole. There were still very large illiteracy levels. Also, there was no emphasis made on technical or industrial education, which would’ve been more useful. Racism was stressed during imperialism in Africa and created a sense of inferiority for the people who inhabited the continent at the time. (Boahen, A. Adu, ed. General History of Africa (Abridged Edition): VII  Africa under Colonial Domination 1880-1935) Politically, colonialism in Africa created a larger degree of continuous peace and stability than there ever was before. There were now definite boundaries in Africa, which was a good call in terms of organization. There was also a new found nationalism that spread throughout the continent. On the other hand, a lot of the political changes were negative. Because of boundaries set up by the westerners, many ethnic and religious groups were torn apart, which affected the lives of the natives on a personal level and created many disputes. The boundaries also did not ensure that natural resources were distributed evenly, which would serve as a problem since the economy of Africans was dependent on what they could gather from their land. Africans lost their independence and were basically ruled by the white colonial leaders, who also owned almost all of their property. For a long time, the people of Africa had lost their right of liberty. (Boahen, A. Adu, ed. General History of Africa (Abridged Edition): VII Africa under Colonial Domination 1880-1935) In conclusion, imperialism was an enormous part of nineteenth century history. There were many different reasons for western nations wanting to colonize and many different outcomes that came about from colonization. Imperialism showed many affects toward all of the nations involved whether they were being dominated or doing the domination. The scramble of Africa was an example of what occurred in western imperial rule and clearly shows the positive and negative consequences of imperialism.

Discrimination Against South Africa Essay

South Africa is one of the African countries, which is rich in history and culture. Different racial and cultural groups ranging from Afrikaners to the Indians are staying together in South Africa. This paper analyzes the prejudices and discrimination against South Africa: the Coloured’s and the Black AfricansIntroduction†At least 77% of South Africans are Black Africans.†South Africa has a very diverse and rich cultural nature and therefore has no National Culture. There are several different ethnic groups out of them the most popular being: Zulus (South African Culture: How Prejudice and Discrimination Have Colored Culture) The South African governments were controlled by the white people till Nelson Mandela successfully led the agitations against them and dethroned their ruling and became the first elected president of South Africa in 1994. Till then the black South African people were victims of discrimination and prejudices even thought they were the largest c ommunity in South Africa. Coloured’s and the Black AfricansColoured’s are a mix of Black Africans and (British) Whites. They are so named because of the apartheid regime, as a way a labeling them; however, since then they have developed their own distinct culture. They reside mostly in the Northern and Western Cape. About 80% speak Afrikaans and 20% speak English. (South African Culture: How Prejudice and Discrimination Have Colored Culture) The colored people are a mixed race with its ancestors belongs to Europe, Indonesia, India, Madagascar, Malaya, Mozambique, and Mauritius like countries. The South African society were divided four main racial groups during the apartheid era; Blacks, Whites, Coloured’s and Indians. Based on the color of the people the political rights were also varied among these groups. The whites enjoyed supremacy in every field of life like political cultural and religious things. Even the people from the same religion experienced discrimination because of their skin color. Earlier the political rights of the coloreds were similar to that of the whites though their rights to earn income and property were limited by the law. Prejudices and DiscriminationPrejudice is the positive or negative evaluation of a social group and its members. It differs from stereotyping in that the emphasis with prejudice focuses more on emotional than cognitive factors.  Prejudice is largely an attitude. (Prejudice and discrimination) Historical, cultural, and socio-economic factors all contribute to prejudice. In South Africa, the minority white people controlled the entire process of ruling of the country. They have taken this right as granted to them till leader of African national Congress (ANC), Nelson Mandela successfully led the struggle which resulted in transition towards multi-racial democracy in South Africa. â€Å"The Khoi San were the true original indigenous people of South Africa. They were stripped of their right to call themselves Africans and were labeled colored. They were robbed of their land, culture, language, and identity. (Prejudice and Discrimination in South Africa) The local African community was excited when they heard the ending of apartheid. But as the time passes, they realized that nothing has changed for them. The white people were still kept a distance from them and they were failed to enjoy the human rights which the white people enjoys. Although many people are still working to end this discrimination, Black Africans don’t have their own history and identity even now. â€Å"Education and awareness are the only ways to end the struggles of the black Africans of South Africa. Although they have progressed much as a people, they still have a long way to go. As time passes their plight is sure to become better, just as African Americans lives have become better in this country since segregation ended. The Black Africans are a strong people and they will accomplish their goals in time as they unite and become stronger as a people.† (Prejudice and Discrimination in South Africa) Although apartheid has ended, conditions for Black Africans have not changed much. Many black Africans live way below the poverty line and many Afrikaners live above it, creating a division among them. Most of the wealth is accumulated among the white people. The black people are still weak economically, politically and culturally. It is easy for the white people to dominate in every aspects of human life in South Africa even now because of the above factors. In South Africa the infection and deaths from HIV/AIDS exceeds that in most  other countries. More over the HIV/AIDS problems found mostly among the black community which opened another door for discrimination. The white people were eagerly waiting for a genuine reason to keep the black people at a distance since in the present century; it is a shame for a civilized society to follow the racial discrimination. The HIV/AIDS problem provided them another opportunity to sustain the discrimination which was supposed to be ended once. Government inaction and certain dangerously mistaken beliefs and abusive practices concerning the protection from the disease are largely responsible for this line of discrimination. The illusions about the spreading of AIDS are deliberately spreaded by the white population to keep the black people away from them. ApartheidApartheid is a social policy or racial segregation involving political and economic and legal discrimination against people who are not Whites. (Definitions of apartheid on the Web) Apartheid separated all Europeans and other races living in South Africa. The African community has divided over the color of their skin during this period. â€Å"The system of racial segregation first promulgated by the largely Afrikaner National Party of South Africa in 1948. On a much larger scale was the allocation of 12% of the land area into ‘independent republics’, or ‘homelands’, for the African population, which comprised 69% of the population when the policy began, in 1954.† (Apartheid) The main aim of this apartheid policy was to tie up the Africans to their ‘homelands’ alone which will be governed and developed separately by the white’s government. The black people were allowed to enter the white premises only when the black labor was required. Public places or facilities such as lavatories, transport, parks, and theatres were divided into two groups: white and non-white. In 1990 South Africa’s last non-indigenous president lifted the ban on the ANC and released all political prisoners including Nelson Mandela. The Homelands system was abolished with the end of Apartheid and independent elections were held with equal voting right to all irrespective of the color which resulted in the making of Mandela as the first president of South Africa after the apartheid ended. ConclusionSouth Africa can be considered as the latest country which escaped  from the social evil of different class system based on the color (apartheid). The South African society consists of people from different parts of the world. But all of them treated differently by white led government. The white people in South Africa considered themselves as â€Å"privileged people†. Nelson Mandela is supposed to be the leader who led the struggle against the racial dominance of the white people. Even now, though the apartheid is ended, the white people still keeping the black people away citing different reasons like HIV/AIDS. References1. South African Culture: How Prejudice and Discrimination Have Colored Culture,Retrieved on March 21, 2009 from http://allpoetry.com/column/show/21910702. Prejudice and Discrimination in South Africa, Retrieved on March 21, 2009 fromhttp://www.freeonlineresearchpapers.com/prejudice-south-africa3. Prejudice and Discrimination, Retrieved on March 21, 2009 fromhttp://www.psypress.com/pip/resources/slp/topic.asp?chapter=ch21&topic=ch21-sc-034. Definitions of apartheid on the Web Retrieved on March 21, 2009 fromhttp://www.google.com/search?hl=en&defl=en&q=define:apartheid&ei=ZRnFSZbqKYKHkQXKpZXEDA&sa=X&oi=glossary_definition&ct=title5. Apartheid, Retrieved on March 21, 2009 from http://www.answers.com/topic/apartheid

Mini Essay on the Effect of Belonging Between a Person and a Place

‘In each of the texts, perceptions of belonging involve connections between people and places. Compare the portrayal of the connections between people and places in Mankind Is No Island and Gran Torino. ‘ For people to have a real sense of belonging, they need to make connections with the place they live and the people around them. If either of these connections is missing, then individuals will suffer as a result. Two films that examine this idea are the 2008 Tropfest Winner ‘Mankind Is No Island’ and the motion picture ‘Gran Torino’ directed by East Clintwood.The Tropfest film ‘Mankind is no Island’ represents the challenges of belonging to a place by exploring the irony of the misconceptions that cities, being so grand, would also create a grand sense of belonging within the individuals that populate them. However, the film shows us that many people are faced with isolation, starvation and alienation. This is shown in a scene with the quote ‘do we measure empathy by donations’, after these 6 words, the camera focuses on a homeless man kneeling in the street.The camera angle is low when you see the man appearing to be begging for money. His head is positioned downwards at the bag in front of him, with no great deal of donations. This shot also shows people on the street walking past the man without so much as glancing in his direction, as though he does not exist. This is a visual representation that reinforces the title. It is as if the people drifting past him are depicted as the water and he himself the island. In ‘Gran Torino’, the neighbourhood in which Walt Kowalski lives is shown to be full of Hmong people.At the beginning of the movie, Walt is appearing to have a racist attitude towards his neighbours as he is always calling them ‘gooks’ or ‘zipper heads’. It is evident in the scene in which Tao’s cousin and his gang try to recruit Tao in his own front yard, that Walt does not like the Hmong people. Tao resists which causes a conflict that ends up moving over to Walt’s lawn. The scene is cut to Walt pointing a gun into the gangs’ faces whilst saying ‘get off my lawn’.One of the members of the gang says to Walt ‘are you crazy, go back in the house’ where Walt replies to this ‘how about I blow a hole in your face and then I go in the house and I sleep like a baby, you can count on that’. When Walt has a barbeque in his own backyard, inviting his new found friends over, we can clearly see the contrast in attitude that he has. He went from scowling and cursing at his Asian neighbours, to having a full grin and laughing with them while sharing a friendly gathering. In this scene, Walt feels as though he belongs with this family more than he does with his own.Tao’s family accepts him for who he is and doesn’t expect anything from him. Walt and the Hmong family are able to make jokes about each other that aren’t politically correct, but they are accepted for they trust and accept that it is how Walt is, because he comes from an age where making racial comments was less criticized. In conclusion, both ‘Mankind Is No Island’ and ‘Gran Torino’ show that connections with people and places are essential in creating a sense of belonging within oneself. When someone feels as though they truly belong to someone or something, they become much happier.

Strategic Marketing Managment Essay Example | Topics and Well Written Essays - 1000 words

Strategic Marketing Managment - Essay Example An evidence of modification in strategies is that Steve Jobs introduced the idea â€Å"to transform merchandising outlets into miniature theme parks for children† (Clark, 2009). The idea has proven successful since it helped enhancing customer base. The young customers appreciated and welcomed the surprising / fascinating change in display and internal outlook of stores, which then resulted in an overall increase in number of customers that showed up at outlets for purchase of toys, games, videos and costumes. The retail segment that plays the important role in growth of Disney has become a successful and sustainable contributor to revenue streams primarily because of Jobs. In simple words, Steve Jobs has contributed to Walt Disney his experience and strategic initiatives he took at Apple, thereby turning Disney a highly profitable conglomerate. As far as the vision is concerned, it is justified to argue that Steve Jobs has encouraged the strategic planners and policy – makers of Walt Disney to take new risks for business growth and sustainable development. Nonetheless, Jobs made Disney realised the fact that risks and decisions when taken rationally and prudently always lead to expansion, consumer acceptance and competitive advantage even in a challenging environment (Clark, 2009). 2) How and to what extent are Disney’s new products planning initiatives likely to benefit from Jobs’ successes at Apple Computer? As far as the successes of Apple Computer are concerned, it should be pointed out that CEO and Board member Steve Job is the actual contributor towards the internal developments and growth in brand value of Apple. Indeed, Steve Jobs highlighted the importance of innovation and differentiation across Apple; therefore, he specifically focused on Research & Development function to produce new products such as Iphone, Ipad, Ipod, and other digital devices etc. In this way, he identified the gaps in music and entertainment industry that have been met through product and market development strategies. Apple has now become one of the major competitors of Nokia because of phenomenal growth in sales of cellular phones. Similarly, Steve Jobs could also contribute the similar experiences to Disney by identifying the gaps that exist to be utilised for media conglomerate. Jobs has already initiated the display changes in existing retail outlets and he could contribute in new product planning initiatives, especially those related to recreational activities at display centres. Nonetheless, Jobs is aware of the fact that Disney’s core target market is children (tween agers) so introduction of activities for children such as â€Å"watching film clips, pressing buttons to operate displays, chatting with animated characters and participating in karaoke contests† (Clark, 2009) will actually be quite beneficial for Disney. In this way, Jobs will have significant contribution in Disney’s product developme nt initiatives on the basis of aforementioned reasons. 3) What are the changes that may occur in Disney’s marketing strategies resulting from Jobs’ influence? According to my understanding after reading the case and information obtained from relevant magazine and newspaper articles, the appointment of Steve Jobs may

Philosophy Historiography Marquis De Sade Essay Example | Topics and Well Written Essays - 500 words

Philosophy Historiography Marquis De Sade - Essay Example Again, their necessity is being suggested and needed for a person to form a true sense of self and separation from others. In the example of Vlad Dracula, the terrible vampire who used to suck the blood of its victims at night, all three notions of power, pleasure and violence are combined. Dracula is devoid of sympathy, love, caring feelings, but is filled with a strict sense of self. He embodies egoism and selfishness, clearly separating himself from his victims in his being superior to them. Another example in this subject is that of the witch hunts. A few centuries ago, people started fearing people (especially women) who tended to exhibit unusual features, abilities or powers. They could be healers, women who know a rare profession or one that impressed or baffled others. Whatever the case was, these women were denounced as others, witches, evil women that desire to cause harm and evil deeds to others. Everyone who did not fit the normal standards was at risk to be deemed as such, and at a certain time, things got incredibly out of control, as hundreds and thousands of people were cast off and killed due to their different "self", for their being "other", as the community defined it. These and other crazes in the 16th and 17th centuries (but also in other centuries) illustrate that there was a fear of others, of strangers, of people with capabilities that exceed the norm. In other words, a collective sense of self for the community was defined, and anyone who did not live up to those standards and protocols faced a terrible punishment, which was usually death. Here we see the use of violence and power the majority has over the minority, the individuals. We can see that religion has had its part in these matters. First, religion often deals with the issues of power, violence and pleasure. Generally, Christianity (as

Developing Hospitality Properties Essay Example | Topics and Well Written Essays - 1000 words

Developing Hospitality Properties - Essay Example The next step is deciding the best ways to raise money which will be discussed in this paper. Debts are very available and utilizable sources of funds for any purpose. According to (Walker, 2009), commercial banks are among the best and most common sources of loaning finances. Such funds come in the form of loans which are usually sufficient for all needs. Such loans are classified according to the repayment period. Term loans are repayable over a long period probably longer than a year, an intermediate loan is repayable within five years and there are those loans that take longer periods of over 20 years. However, such loans are not easily acquired and this is one of its restrictions. Barrows and Powers (2008) explicitly state other limitations of such loans as; security is mandatory, some interest rates are very high and the risk of receiving due to defaulting the loan are usually high. A lot of capital is required in this restaurant keeping in mind the myriad of services it is int ended to offer. According to Hunt (2008) this is one property of a high risk business because the surety of the population feeding on spicy Indian cuisine is not 100% guaranteed. Therefore, he states that the other kind of debt can be through venture capital. In this case, the venture capital source is refunded through owning equity in the restaurant. One of the advantages of such a debt according to Burrows and Powers (2008) is that it is readily available especially for new businesses such as this. Secondly, it creates an environment where public relations and advertising are made easier and easy success of the business. Lastly, it has less risks compared to most loans. However, the mother company may end up losing complete control of the business operations, and also the risk of receivership in case of defaulting payment. Investors or rather angel investors as Leman and DuFrene (2010), are not really classified under debts. These are just people who have to be convinced of the su ccess of one’s business before they invest in it. They are looked at as more of private banks by most people and authors too. The two authors state that recently, this concept has been made easier by the knowledge of availability of such investors through networking and other business professionals. An agreement is made on how and when to pay the investor back depending on the businesses flexibility. Among its advantages is that it is readily available, flexibility in payment and in some cases, the investors double up as advisors. Walker (2009) states that such kinds of debts are usually more expensive and it is very difficult to find an investor who is willing and able to raise the required amount. In a way, debts are also provided by small business investment companies. Apparently, such companies are sometimes ostensibly stated as banks but they are completely the opposite. Longnecker, Etty, Palich, and Hoy (2009) have explicitly shown how some of these businesses sometimes partner with the government in providing small or medium sized loans. All they demand is a percentage of ownership in the restaurant which they will hold on to until all their money is paid back. The reimbursement period is usually flexible and the investment funds are easily acquired. However, Walker (2009) states that ownership in small business investment companies is tantamount to almost total control. Making decisions for such companies takes a long time as all the stakeholders have to be consulted and unanimously

Amish in America Essay Example | Topics and Well Written Essays - 500 words

Amish in America - Essay Example The Amish people have performed their best in agriculture and they have improved their lifestyles through assimilating the American way of living. Many scholars have presented the history of the Amish people and this topic is quite interesting because of the unique Amish cultural beliefs and their way of life in America. The study of Amish in America is one of the interesting aspects that attempt to reveal the traditional cultures and religious beliefs of the Amish people. However, modernization has contributed to the eroding of these traditional cultural beliefs and values; thus contributing to the swift currents of varied changes. The traditional Amish people have demonstrated an amazing resilience to varied cultural devastation. For instance, the distinctive dressing style and horse-drawn buggies set them apart as the society, which has dared to ignore the wave of modern advancement (Kraybill 23). Moreover, the Amish practices seem to defy the common sense because of varied contradictions and bound inconsistencies when studying their ways of life. Even, some of their neighbors call them hypocrites because of the attached beliefs of using varied services such as doctors and many others, but they do not want their children to pursue such careers related to such services. They ban telephone use from their homes but still use outdoor booth; thus, this can impact one’s understanding of American diversity. PBS. Org (pr. 6) reveals that some Amish who are attached to cultural beliefs reject modern technology such as use of phones, computer in homes, car ownership and even rejects televisions. Many of them use horses and farm carts for puling farm equipment, but those who have appreciated new technologies use tractors in farm fields. The Amish culture is not only a baffling issue to the outsiders, but also to themselves as well. Kraybill (5) argues that the puzzles of Amish cultural practices are baffling both to the outsiders and even the Amish

HIS 342 question set 3 Research Proposal Example | Topics and Well Written Essays - 2500 words

HIS 342 question set 3 - Research Proposal Example Left with this dilemma, the masses opted for an authoritarian stagnation that seems so tenacious and powerful because of the domination of the terrorist elements over the scope for any revolution or an alternative arrangement. The 1956 Suez Crisis was an important event in the Cold War era that revealed the chinks in the allied solidarity. The genesis of this crisis lied in the French and the British dominion over one of the world's most important and lucrative sea route that is the Suez Canal that happened to pass through the Egyptian territory (Trueman, 2008). The nationalization of this canal by Nasser in 1956 immensely innervated the British and the French. The US disapproval of the British and the French invasion of Egypt greatly benefitted the USSR, who got access to the much coveted alternative sea route besides the Bosporus that was closely monitored by the allies' intelligence. The other major gainer in this crisis was Israel who crossed over the Gaza Strip and Sinai Desert and gained access to the Straits of Tiran. After the withdrawal of the Super Power sponsors owing to the end of the Cold War and the dilution of the Arab-Israel conflict, it became imperative for the military regimes in the Middle East to chalk out policies that bolstered the cohesion amongst the various constituent elements of the state. The main crux of such policies lied in securing an alliance between the political and economic centres of power (Glenn, 1998). This included an outright domination over the political power through multiple security apparatuses and over the economic power through securing alliances with the local, elitist vested interests. This gave an opportunity to the other totalitarian regimes in the region like Iran and Saudi Arabia to tighten their grip over power by professing themselves to be the custodians of Islamic values in the region. Effect of Oil The discovery of oil in the Middle East changed many countries from being pauper states relying on the international aid for sustenance to being oil rich regimes (Britannica). This assured the countries lying in this region, an uninterrupted access to immense wealth on a continuous basis. The new found oil wealth unleashed an unprecedented and enormous expansion of health facilities, employment opportunities and government services. The quality of life of the people certainly improved with a better access to housing owing to a boom in the construction projects. At a political level, this enhanced the status and clout of these regimes in the international arena. However, this improvement in the economic standards and quality of life failed to accomplish a commensurate revolution in the social and cultural parameters like the women rights and democratic values. Besides, the oil wealth left the totalitarian and military regimes in the region with more then ample resources to tighten th eir

MRES7004 Essay Example | Topics and Well Written Essays - 2250 words

MRES7004 - Essay Example The application of the sequence produces a FID which is read to get the gradient required. Multiple frequencies are produced as the read gradient is applied. The variation of frequencies is linearly connected. The total change of frequency experienced depends on the position within the gradient. After the FID is acquired, it is treated with a Fourier transform. This produces a spectrum that displays peaks corresponding to different frequencies. The sum total of all signal intensity values at one single place of observation become individual peaks. A one dimensional quantity is produced by the application of the read gradient as it is independent of time. (Weishaupt et al., 2006) Phase Direction Encoding A phase gradient is applied after applying a read gradient and slice selection. This is otherwise known as phase encoding and tends to increase the nuclei’s frequency such that it precesses at different angles that all match up with the Larmor frequency. The increase of frequen cy due to the application of a phase gradient directly impacts the total phase change displayed by nuclei. However there is a need to discern different nuclei which can be done by the application of Fourier transforms. (Westbrook et al., 2005) Question Two Using the Fourier transforms helps to convert the available data from the time domain to the frequency domain. This can then be utilised to form two dimensional or three dimensional images based on available data. Data is spatially encoded before becoming a part of the k space and so its position within the k space can be determined accordingly. Application of the first Fourier transforms aids in interpreting the data values that were encoded in the read direction. This is useful in identifying the frequency (alternatively signal intensity) within the plane selected for the application of the read gradient. This makes it simple to differentiate the positions within the k space’s horizontal trajectory. The data obtained in t his way has its units changed from m-1 to m. Consequently only a one dimensional image is formed. (Woodward, 2001) Application of the second Fourier transform helps to differentiate various frequencies that were encoded along the phase direction after the application of a phase gradient. This transform separates all the values and lists them accordingly. The vertical k space trajectories are dealt with this transformation. The units again change from m-1 to m and the resulting image becomes two dimensional. (IMAIOS, 2009) The total k space contains data encoded from two directions that are the read and the phase directions. The read direction’s data is displayed as horizontal trajectories in the k space while the phase direction’s data is displayed as vertical trajectories in the k space. Fourier transforms aid in creating a complete two dimensional image of the concerned nuclear spin densities in relation to the slice positions. (Hashemi et al., 2004) Question Three V arious experimental factors affect transverse spin coherence as well as the k space. These factors and their effects are listed below. Radio Frequency Pulse: A radio frequency pulse at 90o is utilised along with the chief magnetic field to produce magnetism such that the Z direction vector reorients itself into the X plane the Y plane. The magnetism produced is subsequently de-phased both in the X plane and the Y plane. This requires one more re-phasing at 180o. Read Gradient: Read

Comparative Federalism Essay Example | Topics and Well Written Essays - 500 words

Comparative Federalism - Essay Example The federalism in Canada was founded in the 1867constitution act. Notably, federalism bounds members of a natation together as a covenant with a representative head. Moreover, sovereign is a system of governance that is constitutionally segregated between constituent political units and central government authority (Federalism 09). However, opposed to the United States, the Canadian federalism opposes sovereignty movement or the Quebec separatism. Federalism has a series of benefits primarily it combines the local self-rule and shared rules. Nation like United States adopted it with the main aim of constitutionally protecting the autonomy of each level of power divides. Constitutionally, federalism has laws that are written to ensure that there are certainties in division of power (Hüglin and Alan 46). The laws also ensure that the constitutional courts have the authority of interpreting and settling disputes that might arise between different levels of power. Both in Canada and United States, the federal governments, were designed as federal units that are to protect the less populated regions especially through the senate level of governance. In addition, the subsidiarity principle ensures that governance matter or other related issues are handled at the lowest level of governance and such matters can only be transferred to the higher-level government as necessary (Schmidt, Shelley, and Bardes 362). Federal governance should be adopted by nations that are not yet using it. Federalism allows union of people and regions with common interests regardless of their culture, religion, race, language, and history. This system of governance also promotes national objectives such as national defense, economic union and prosperity, and individual’s rights protection (Lefroy 563). Federation system of governance often preserves the ability of regional governments to lead or govern over cultural and local matters. Federal system often acts as a check and balances

Riding the Black Cockatoo & Company Sin Representation Essay Example for Free

Riding the Black Cockatoo Company Sin Representation Essay Words are powerful tools that can be used to represent people and shape opinions about others. In a similar way, certain actions and our treatment of other cultures demonstrate our understandings and acceptance of, different beliefs and cultures. Two texts that support these statements and include representations of Indigenous Australian culture and beliefs are: ‘Riding the Black Cockatoo’ by John Danalis and ‘Company Sin’ by John Butler Trio. John Danalis wrote a captivating novel about his journey towards righting the wrongs his family committed, by returning an Indigenous skull that was kept on his family’s mantelpiece. Throughout his writing, John portrays the sense of oneness towards the land of the Indigenous community and his need to come to terms with all the connections he never knew existed. ‘Company Sin’ symbolises a young man’s ignorance and indifference towards the Indigenous culture. Ben naively participates in a mining company’s desecration of an Indigenous Australian burial site. The words in the song portray his struggle with dreams and what these dreams actually embody. Symbolic use of words and language creates vivid images of the song and novel in the audience’s minds. Through representations in the text readers have been positioned to perceive qualities of Indigenous Australian’s heritage, spirituality and their relationship with mother earth. In ‘Riding the Black Cockatoo’, words and language are used purposefully to demonstrate the significance of returning Indigenous Australian’s bones to the tribal elders for burial. Danalis realises through his journey of reconciliation that for Indigenous Australians, the disturbance or non-burial of bones means that a soul remains in a state of unrest. Current generations know that it is their spiritual duty to ensure that bones are returned â€Å"home†, to the earth. Danalis begins to realise that Indigenous Australians â€Å"†¦feel death very differently to white folk.† The handover of the skull is significant for both Danalis and the Indigenous people. The Indigenous community worked with Danalis and did not condemn him for what his family had done with the skull. They even included them in the ceremony and both â€Å"sides† working through some sensitive issues, with the common aim of returning â€Å"Mary† to the rightful place †¦ the earth. The Indigenous community led Danalis through a learning process about the â€Å"rights† of their ancestors and the need for the land to be a central part of their spirituality. With this, the land is positioned to be the sacred resting place for those who have passed on. The relationship Danalis developed with the Indigenous community and being invited to participate in the ritual ceremony, gave him an insight into Indigenous cultural traditions. Indigenous Australian culture believes that when a person dies, their spirit goes back to the ancestral land, when the correct ceremonial rituals are conducted. This ceremony encompasses many traditions for the clan, such as: the cloak of possum fur and the Yorta Yorta song man making a Cockatoo cry: â€Å"We waited ‘KAR-AAK’ †¦ There was a clack-clack of clapping sticks, and then another ‘KAR-AAK!’ †¦ His black cockatoo cries cascaded down the stairwells, echoed off overhead walkway escarpments and bounced through the air-conditioning ducts.† This linkage of nature connotes Indigenous Australian’s strong connections of culture with land. It shows they treat nature with full respect and incorporate it into their lives. Ceremonial objects specific for the ceremonies come from the land. Danalis describes Bob when requiring a smoking bowl, called a coolamon and not having one there, saying: â€Å"I’ll make one†¦Ã¢â‚¬  Bob finds the bark needed, pulls it off and makes the bowl. This demonstrates their strong reliance on nature. Through his description of this event, Danalis was sure that they would have to go without a bowl for the ceremony and was surprised by Bob’s actions, in being able to create what they needed from the land. Indigenous Australians do not own the land. They see it as part of them and that it is their duty to respect and look after their mother earth. They use the land to live on, to gain food from, to make items they need and then to return their ancestors to the earth, when they pass on. This is a different concept to the culture White Australians have grown up with. Danalis has to explore his own prejudices and realises that he lives in a nation with some, who are trying to come to terms with both heritages, cultures and beliefs. Indigenous Australians bury their ancestors on what average Australians see as prime land, where profits could be made from farming or mining. Indigenous Australians do this, as they believe they can: â€Å"†¦enter the spirit world and become one with their mother†¦ the Earth†¦Ã¢â‚¬  Calling the earth their Mother, solidifies Indigenous Australian’s strong connectivity of their spiritual heritage with the land. This is something that White Australians do not have in their heritage. The Indigenous people care for and love the earth they live on. They have a spiritual connection to it, not just a physical one. Simply, this is not part of how White Australians view the land and it is not part of their heritage.

The Stepping Stones of Labor in America Essay Example for Free

The Stepping Stones of Labor in America Essay Throughout time, in all places, there is an upper class and a lower class. During the 16th to 19th century in America people came from all over Europe. People from Europe found America as an escape from their life; a new start. Some could not afford to take a boat ride across the Atlantic with their whole family. Because of this, some people became indentured servants. Later on, the South revolutionized America by bringing in black slaves and getting rid of indentured servitude. Slaves generated the economy for the South, but was also the main cause of the civil war. Both slaves and indentured servants were treated badly, however, black slaves were much more expensive and had to work for life, whereas indentured servants worked for a reward. Both the indentured servants and black slaves did very similar agricultural work. They were treated dreadfully and were not able to change their employer. They didnt get to choose what labor they did and they were not able to own the product from their labor. Black slaves were captured in Africa and brought on boats to come to America. A lot of black slaves didnt make it to America because of sickness and diseases on the boat. Indentured servants were often forced to go with their owner or were kidnapped and put on ships, where the boats were unsanitary. During this time in America there was too much land for the amount of people so when they servants and slaves were brought over they had to sustain the crops and the fields. They worked long hours in the cold winters and in the brutal summer days in the fields. Both the indentured servants and black slaves were scarred mentally for being taken from their families and coming to a new land. They were physically beaten if they tried to escape or didnt do their work well. Sometimes they were beaten without a reason. Both groups were treated badly and couldnt do anything about it. Indentured servants had a certain amount of time they had to work to get a reward so they had more motivation for becoming free and had hope during tough times whereas black slaves were forced into labor for their whole life and didnt have any hope to escape. After the indentured servants had did their time depending how long their contract was, they were given money, land and often a sustainable job. Black slaves were permanently slaves and didnt have as much hope as indentured servants because they had no family and they knew that they were stuck living their life the way it was forever. Also, indentured servants often had learned some economically valuable skills, so when their contract was up, they were more prepared for the outside world, while black slaves were not usually and were not let out. Indentured servants were slaves and dehumanized during their time of their contract, but often had a better life because of what they learned from being a servant and their reward. While both slaves and servants typically did similar work, slaves were bought and put into work whereas indentured servants signed a contract and the owner didnt give up any money value until the end of contract. During this time the cost of a black slave was about 130,000 dollars. This was a lot higher because this is when there was no more indentured servitude and the Souths economy relied on black slaves for cotton. Paying 130,000 dollars for a slave seems like a bad investment, but they got the slaves for life and the slaves could reproduce and have more slaves in the future. The biggest reason why black slaves were a better investment was that they were permanent and were with the owner forever or could be sold whereas white servants were short term and had to give up land and money in the land. Indentured servants were like a loans; youd get them and at the end you would have to give up some money. Black slaves were worth so much more at the time then indenture servants and because of this indentured servants no longer existed. The ultimate purpose of slaves and indentured servants are identical, however, the conditions on which they worked was completely different. Slaves had no hope for any freedom unless they risked the danger of escaping while indentured servants would one day be free from their masters, once they fulfilled there contracts which stated how long they would work for. Slaves were worth a lot more money and helped generate the economy for the South. Eventually indentured servitude disappeared and slavery had become one of the biggest forms of labor in America. While indentured servitude had little impact in the making of America, slavery become one of the most controversial issues of the 1800s, and the issues over racial discrimination which had started in America in the 1600s, would continue on into the mid-twentieth century.

Customer Segmentation In The Full Service Restaurant Business Marketing Essay

Customer Segmentation In The Full Service Restaurant Business Marketing Essay ABSTRACT. The purpose of this study was to find factors that affect customers intention to revisit restaurants using data mining. A total of 390 usable questionnaires were used in the data analysis. AnswerTree, a data mining software, was used as a major analytical method. AnswerTree enables a researcher to identify and target desirable customer groups and thus is suitable to use in identifying differences between one group with a revisit intention and one group with no revisit intention. Study results indicated that different component factors affected customers revisit intention between the two groups. Three factors (recommendation, living area, and number of dining occasions per week) most affected a groups revisit intention. On the other hand, three factors (recommendation, occupation, and most frequent dining destination) most affected the group with no revisit intention. Study results provide meaningful information for marketing strategies that can be successfully used by full- service restaurant operators. KEYWORDS. Customer segmentation, full-service restaurant, data mining, AnswerTree INTRODUCTION With increasing competition in the restaurant business, marketing strategies need to be more significant to ensure customer satisfaction (Kara et al., 1997; Kivela, 1997; Murphy et al., 1996). Since customer satisfaction affects businesses ability to sustain their status in a competitive restaurant market, many researchers have studied customer satisfaction (Almanza et al., 1994; Andaleeb Conway, 2006; Barsky Labagh, 1992; Domingo, 2002; James, 1995; Johns Tyas, 1996; Oh, 1999, 2000; Oliver, 1980, 1981). Previous researchers have queried restaurant customers to identify the reasons for their decisions to revisit and recommend restaurants to other potential visitors, thereby suggesting effective marketing strategies. Although there is no assurance that customers will make a return visit (Dube et al., 1994), restaurateurs assume that satisfied customers will return while customers who had a poor experience will not come again. Thus, understanding both satisfied and unsatisfied custo mers is an important process in making appropriate marketing strategies. In order to segment customers according to their attributes, knowledge of those attributes is an effective tool in developing appropriate marketing strategies (Bowen, 1998; Gregoire et al., 1995; Klosgen Zytkow, 2002; Reid, 1983; Richard Sundaram, 1994; Swinyard Struman, 1986; Woo, 1998; Yà ¼ksel Yà ¼ksel, 2002). Customer segmentation can be determined by customer attributes such as demographic and behavioral characteristics: buying patterns, attitude and use or response to a product (Kotler et al., 2005). In this study, the term customer attributes was defined as customers demographic and behavior patterns, attitude and use or response to a product via recommendation intention. To identify customer segmentation, data mining was applied in this study. Data mining is the process of finding or classifying trends and patterns in data to analyze customers past behaviors (Adriaans Zantinge, 1997; Chatfield, 1995; Fadairo Onyekelu-Eze, 2008; Kudyba Hoptroff, 2001; Lovell, 1983; Pyle, 1999; Thuraisingham, 1999). If restaurant managers clearly know their target customer attributes, they can develop a better service strategy or make up for their weak points. The aim of this research was to identify factors affecting customers intention to revisit a restaurant. Study results provide meaningful information to the process of developing marketing strategies that can be successfully used by full-service restaurant operators. Further, study results will inform restaurateurs about important and non-important factors in return intention and enable them to select those factors on which to focus on and improve. REVIEW OF THE LITERATURE Customer Segmentation Customer segmentation is a crucial part of todays overly competitive restaurant business. In the mid-1950s, Wendell R. Smith, an American marketer, first introduced the concept of customer segmentation (Nairn Berthon, 2003). Russell Haley then developed segmentation theory in 1968. Customer segmentation can be defined as a way to separate customers into groups for decision making purposes or to support effective management in acquiring or keeping customers (Bowen, 1998; Bahn Granzin, 1985; Chen et al., 2007; Yà ¼ksel Yà ¼ksel, 2002). Since customer segmentation can help restaurants increase revenue, a marketing strategy based on customer segmentation can be more powerful and effective (Auty, 1992; Bojanic Shea, 1997; Chen et al., 2006). Customer segmentation has encouraged researchers to take a closer look at customer segmentation as part of an effective marketing strategy. Lewis (1981) used discriminant analysis to identify the differences between goers and non-goers with food quality, menu variety, price, atmosphere, and convenience. Bahan and Granzin (1985) investigated four customer segments: health, gourmet, value, and unconcerned. They reported that each group had different preferences for service quality. Auty (1992) divided respondents into three customer groups (student, well-to-do middle-aged people, and older people) and examined restaurant image and atmosphere. Oh and Jeong (1996) revealed the characteristics of four customer segments: neat service seeker, convenience seeker, classic dinner seeker, and indifferent dinner seeker. Bojanic and Shea (1997) sought differences between downtown diners and suburban diners. Yà ¼ksel and Yà ¼ksel (2002) identified the attributes of five customer segments (value seekers, service seekers, adventurous food seekers, atmosphere seekers, and healthy food seekers) based on nine factors (service quality, product quality and hygiene, adventurous menu, price and value, atmosphere, healthy food, location and appearance, availability of nonsmoking area, and visibility of food preparation area). In this study, the researcher divided customers into two groups based on revisit intention in order to identify which factors most affect these two groups. The summary of the literature review is presented in Table 1. Table 1 about here Data Mining To divide respondents into two groups based on revisit intention, unlike previous studies, data mining was used to identify revisit intention in the restaurant business. Data mining was introduced in the late 1980s and developed in the 1990s. Its origin is in the fields of statistics and a specialized area within artificial intelligence (AI) that is part of computer science (Ogut et al., 2008; Roiger Geatz, 2003). According to Fadairo and Onyekelu-Eze (2008), data mining is a way to find information in a huge database. Such information can be used to identify relationships between variables. That is, data mining may be utilized in analyzing a specific data set with the intention of identifying patterns and establishing relationships; using data mining, it is possible to sort through massive volumes of data and discover new information or an analytic method for reasoning useful knowledge and predicting future trends (Bolshakova et al., 2005; Chatfield, 1995; Chen et al., 1998; Groth, 2000; Hand et al., 2001; Koyuncugil, 2004; Lovell, 1983; Westphal Blaxton, 1998). Data mining can perform two basic operations: predicting customer behaviors and identifying segmentation (Lampe Garcia, 2004; Wang et al., 2008). For that reason, many researchers have attempted to apply data mining in the business industry (Keating, 2008; Liu et al., 2008; Rygielski et al., 2002; Zambochovà ¡, 2008). Previous studies have stressed that companies could use data mining to identify customer dispositions or trends regarding the patronizing of certain companies. With this information, companies can focus their efforts on good customers from whom they would make the most profit. Further, all industries can take advantage of data mining in seeking to understand inconsistent segmentation of their target customers. In summary, data mining is a powerful technology that may be used in support of companies engaging in decision-making on issues such as customer attrition, customer retention, c ustomer segmentation and sales forecast (Ogut et al., 2008). CHAID in AnswerTree To apply data mining, the AnswerTree program was used in this study. AnswerTree, a data mining software, is a foreseeable model that shows results in a tree model (SPSS, 2009). Variables may be analyzed in the AnswerTree program in three ways: CHAID (chi-squared automatic interaction detector), CART (classification and regression trees), and QUEST (quick, unbiased, efficient, statistical tree). Basically, the CHAID method is a more comprehensive method and generates more accurate results when using categorical variables, while CART and QUEST are suitable when using continuous variables. Since categorical variables were used in this study, the CHAID method was applied here. The original CHAID method grew from a 1975 doctoral dissertation by Kass, who published a more accessible article four years later (Kass, 1980). Since the CHAID method allows marketers to identify segments in relation to a dependent variable having two or more categories based on the combination of independent variables (Chen, 2003), the CHAID method has popularly been applied in the consumer research field (Haughton Oulabi, 1997; Levin Zahavi, 2001). In the CHAID procedure, a dependent variable and key independent variables are initially chosen. According to chi-squared, the dependent variable can be divided by the levels of a certain independent variable that has the strongest association with the dependent variable. That is, the most important and related independent variable with a dependent variable becomes the first node. This analysis process occurs when one of three criteria are met, according to Berson et al. (2000): 1. The segment contains only one record. (There is no other question that you can ask to further refine a segment of just one.) 2. All the records in the segment have identical characteristics. (There is no reason to continue asking further questions because all the remaining records are the same.) 3. The improvement is not substantial enough to warrant asking the question (p. 162). All variables used in this study were categorical measurements with two or more categorical levels. The stopping rules for AnswerTree analyses were a maximum tree depth of 3, minimum number of cases of 25 for a given node, and significance level for splitting of 0.05. RESEARCH METHODOLOGY Data Collection and Questionnaire The data used for this study were collected in Miami via face-to-face interviews. The response rate for the face-to-face interview has revealed it to be the best method among various survey methods (The Monkey Team, 2008). Surveys were administered from May 1 to May 31, 2007. To increase result reliability, we selected respondents who had visited a full-service restaurant within the last one month. The selected full-service restaurants offered full table service and the average guest expenditure was at least $25 per person. Of the 414 questionnaires collected, 24 were incomplete and were eliminated. As a result, a total of 390 questionnaires were used in the data analysis. Since AnswerTree enables a researcher to identify and target desirable customer groups (SPSS, 2009), it is a suitable analysis method for identifying differences between groups. Further, AnswerTree is a more robust method than existing statistical methods in identifying segment characteristics (Byrd Gustke, 2006). There were two groups in the dependent variable: one group with the intent to revisit and one group with no intent to revisit. Questionnaire items for revisit intention were rated on seven-point Likert scale ranging from strongly disagree to strongly agree. To apply CHAID (Chi-square Automatic Interaction Detection) analysis, researchers converted the seven-point scale into categorical variable (agree, so-so, disagree). Even though respondents answers were a five or six on the seven-point scale, the information sufficiently ensured positive responses. Finally, those with five, six and seven points were converted into a positive group (agree). On the other hand, those with one, two and three points were converted into a negative group (disagree). Finally, four on the seven-point scale was converted into a so-so group. Among respondents (n=390), 83.33% (n=325) indicated that they were willing to revisit the restaurant; on the other hand, 11.54% (n=45) thought that they would not revisit the restaurant; and 5.13% (n=20) replied so-so, which means I dont know. Customer segmentation can be sorted by demographic and behavioral characteristics such as buying patterns, attitude and use or response to a product (Johns Pine, 2002; Kotler et al., 2005). Independent variables were composed of demographic profiles (gender, age, marital status, occupation, income, living area) and customer attributes in relation to buying behavior, a pattern of full-service restaurant use (how many dining occasions per week, how much spent at a restaurant, frequency of restaurant visits, with whom did they dine there). Finally, to ascertain a response to a product, recommendation intention was used in this study as an independent variable. The summary of data description is presented in Table 2. Table 2 about here RESULTS Figure 1 shows the general model for revisit intention. The general model makes it easy for readers to figure out how many nodes are included in the results and shows the entire model design. In this study, 13 nodes were used to explain the factors affecting a group who intended to revisit and a group with no intention to revisit. For the dependent variable, originally there were three groups: yes, so-so, and no. However, because of small sample size, the so-so group was not divided by descriptor. The dependent variable was divided by five descriptors: recommend intention, living area, how many times to dine per week, occupation, and when often dine. Figure 1 about here In terms of yes segmentation on revisit intention, in Figure 2, the first split was recommend: yes (à Ã¢â‚¬ ¡2=376.4356, d.f.=4; p=.000). In Node 3, 98.10% (n=309) of respondents thought that they had a revisit intention. Node 3 was divided into two groups: Node 7 and Node 8. The second split was based on the variable of Living area: South Florida, other Florida, and other U.S states (à Ã¢â‚¬ ¡2=68.5075, d.f.=2; p=.000). Node 7 was divided into two groups: Node 11 and Node 12. 98.69% (n=302) of respondents (Node 7) who lived in South Florida, other Florida, and other U.S states showed that they were willing to return to the restaurant. The last split was how many times dine per week: over 3 times (à Ã¢â‚¬ ¡2=19.7972, d.f.=1; p=.000). In Node 12, 100.00% (n=254) of respondents who visited the restaurant over 3 times per week indicated that they had a revisit intention. In summary, there were three descriptors as follows: recommend: yes, living: South Florida, other Florida, and other U.S states, and how many times to dine per week: over 3 times. Figure 2 about here Considering no segmentation on revisit intention, in Figure 3, the first split was recommend (no) (à Ã¢â‚¬ ¡2=376.4356, d.f.=4; p=.000). In Node 1, 81.13% (n=43) of respondents indicated that they would not visit the restaurant again. Node 1 then was divided into three groups: Node 4, Node 5, and Node 6. The second pruning tree was based on the occupation variable: office worker (professional, salesman, and self-employed) (à Ã¢â‚¬ ¡2=20.1046, d.f.=4; p=.000). In Node 4, 94.87% agreed that they were not willing to return to a restaurant. Node 4 was divided into two groups: Node 9 and Node 10. The last split was when often dine: lunch (à Ã¢â‚¬ ¡2=25.2973, d.f.=1; p=.000). In Node 9, all office workers (100.00%, n=36) who often visited the restaurant at lunchtime did not have a recommendation as well as revisit intention. In brief, three descriptors split the node: recommend: no, occupation: office worker (professional, salesman, and self-employed), and when often dine: lunch. Figure 3 about here Figure 4 presents summary statistics. The bar graph makes it easy for readers to understand which node most represents the dependent variable and provides the variation for each dependent variable. In this study, the dependent variable, revisit intention, was classified by a maximum tree depth of 3, minimum number of cases of 25 for a given node, and significance level for splitting of 0.05. The bar graph for AnswerTree showed that the particular nodes most often represent groups intention or non-intention to revisit, respectively (Node 12: agree group, Node 9: disagree group). Figure 4 about here Table 3 presents a gain chart of yes segments. A gain chart is a table that summarizes the entire model descriptively. In the gain chart, we can see the percentage representation of each node for the dependent variable. In the case of the yes segment, the root node was 83.33% (n=325). Node 12 was computed by taking 100.00% (Gain: % computed from Node: N divided by Resp: N) and then dividing it by 83.33% (root node). The result was 120.00%, the index score for Node 12. That is, Node 12 (recommend: yes, living area: south Florida, other Florida, and other U.S states, how many times dine per week: over 3 times) represents a root node about 1.2 times. Thus, in the case of yes segmentation, three variables (recommend, living, and how many times to dine per week) are important factors in dividing respondents into groups that answered yes regarding revisit intention. Table 3 about here Table 4 presents a gain chart for no segment. The root node was 11.54% (n=45). Node 9 was computed by taking 100.00% (Gain: %) and then dividing it by 11.54% (root node). The result was 866.66%, the index score for Node 9. That is, Node 9 (recommend: no, occupation: professional, salesman, and self-employed, when often dine: lunch) represents a root node about 8.6 times. Thus, in the case of no segment, three variables (recommend, occupation, when often dine) are important factors in dividing a group that answered no with respect to revisit intention. Table 4 about here Table 5 offers a risk chart indicating the preciseness of the classification. It resembles the percentage of classified respondents in the discriminant analysis. The risk estimate predicted the risk incurred due to misclassification of the respondents in the AnswerTree analysis. A lower risk estimate indicates a more precisely classified model. According to the results of the assessment of revisit intention, the risk estimate was 0.0615385. This means that the precision of classifying respondents in the AnswerTree analysis was 99.9384615%. That is, about 99.93% of the respondents were classified accurately on split nodes. Table 5 about here DISCUSSION AND IMPLICATION In the restaurant business, customer segmentation enables restaurant managers or marketers to develop effective marketing strategies. The purpose of this study was to identify factors that affect intention to revisit a full-service restaurant. To ascertain differences between group intent to revisit and group non-intent to revisit, data mining was used. There has been little use of data mining in the hospitality field. Because data mining is one way to create decision-making models that predict future behavior based on analyses of past activity, using collected data from segment targeting is the best way to create suitable marketing strategies (Lampe Garcia, 2004; Wang et al., 2008). Among the respondents (n=390), 83.33% (n=325) indicated that they were willing to visit the restaurant again while 11.54% (n=45) thought that they would not visit the restaurant again and 5.13% (n=20) were so-so. As mentioned earlier, due to the small sample size, the so-so group was not divided. The AnswerTree results revealed different component factors between the two groups. In the case of the yes segment, there were three descriptors: recommend: yes (à Ã¢â‚¬ ¡2=376.4356, d.f.=4; p=.000), living area: south Florida, other Florida, and other U.S states (à Ã¢â‚¬ ¡2=68.5075, d.f.=2; p=.000), and how many times dine per week: over 3 times (à Ã¢â‚¬ ¡2=19.7972, d.f.=1; p=.000). Analysis results revealed that the more customers like to dine out, the more they intend to revisit a restaurant. In other words, people who have a great interest in dining are more likely to be loyal customers. Moreover, as they intend to recommend the restaurant to other people, keeping such a customer means other potential customers could be positively affected. According to Sà ¶derlund (1998), Word-of-mouth is defined here as the extent to which a customer informs friends, relatives and colleagues about an event that has created a certain level of satisfaction (p. 172). As word-of-mouth can be a significant determinant of behavioral intentions, recommendation intention greatly affects a restaurant businesss sales (Babin et al., 2005; Edwards Meisleman, 2005; Mangold et al., 1999; Mattila, 2001; Sà ¶derlund, 1998). This studys results supported the finding that loyal customers are more likely to encourage other people to also have their exceptional experience, which is consistent with previous studies (e.g., Bowen, 1998). It is less costly to keep an existing loyal customer than to attract a new customer. Also, loyal customers return to make more repeat purchases at the restaurant. Therefore, identifying loyal customers is an important part of the restaurant businesses (Bowen Shoemaker, 1998; Fierman, 1994; Jang Mattila 2005; OBrien Jones, 1995; Orr, 1995; Schneider et al., 1998). From a managerial standpoint, the results of this study based on data mining help restaurateurs in identifying the characteristics of a loyal customer segment. In the case of the no segment , three descriptors split the node: recommend: no (à Ã¢â‚¬ ¡ 2=376.4356, d.f.=4; p=.000), occupation: office worker (professional, salesman, and self-employed) (à Ã¢â‚¬ ¡2=20.1046, d.f.=4; p=.000), and when often dine: lunch (à Ã¢â‚¬ ¡2=25.2973, d.f.=1; p=.000). The results of this analysis revealed that office workers who often visited a restaurant at lunch did not intend to revisit. In other words, office workers, salesmen, and the self-employed were less satisfied with lunch at the full-service restaurant. In general, few full-service restaurants focus on lunch for office workers, who usually eat lunch away from the office. Even though some lunch menus do focus on the office worker, offering this meal is usually expensive and time-consuming. However, as office workers tend to eat lunch in a brief span of time, they prefer to eat lunch at fast food restaurants rather than at a full-service restaurant. From a managerial viewpoint, if full-service restaurateurs could provide a lunch menu with low prices as well as quick service, they could obtain part of the office worker market currently going to fast food restaurants. The summary of segments is presented in Table 6. Insert Table 6 The purpose of customer segmentation is to target a certain type of customer when developing a marketing strategy. If a restaurant cannot develop correct and appropriate marketing strategies, they may not sustain their existence in this highly competitive business. As attributes have changed and become more complicated, customer segmentation is becoming more important in providing basic source material for marketing strategies. In order to respond quickly to changing customer attributes, restaurant marketers require rapid access to information on various customer attributes. In this context, restaurant marketers need to be able to identify customers past behaviors in order to predict future tendencies. This ability can be provided and maintained in the restaurant business by using data mining technologies. Data mining enables restaurant marketers to draw information more effectively from databases (Bolshakova et al., 2005; Chatfield, 1995; Chen et al., 1998; Groth, 2000; Hand et al., 2001; Koyuncugil, 2004; Lovell, 1983; Westphal Blaxton, 1998). Through the effective use of data mining, managers can more quickly analyze customer attribute in the restaurant business. This study of customer revisit intention occurred in the Miami area only. Thus, findings might not be generalized to other areas. Another limitation is that study results cannot be applied to all restaurant services, because our focus was on full-service restaurants only. Therefore, findings must be applied to other restaurants with due caution. Lastly, this study did not use a large enough sample size for data mining. Although we used 390 samples to identify and target customer groups, data mining is typically used with a large database. Thus, future research may use data mining with a larger sample size. Data mining was a useful method in predicting restaurant customers intentions to revisit. Unfortunately, very few studies have used this method. Thus, further research in other hospitality fields would benefit from data mining.

Inflation :: essays research papers

INFLATION: In the 1970s the prices of most things Americans buy more than doubled. Such a general increase in prices is called inflation. Prices of selected goods may increase for reasons unrelated to inflation: the price of fresh lettuce may rise because unseasonably heavy rainfall in California has ruined the lettuce crop, or the price of gasoline may rise if the oil-producing countries set a higher price for oil. During inflation, however, all prices tend to rise. Over the last 400 years there have been many periods of inflation. In the 16th century, when the Spaniards began bringing back gold and silver from the New World, prices in Western Europe moved upward as the supply of money increased. During the 19th century prices tended to go downward as food and raw materials became cheaper. After major wars such as the Napoleonic Wars and World Wars I and II, prices again moved upward. In the 1950s and '60s a so-called creeping inflation occurred, when the general price level in the United States and Western Europe rose by an average of 1 to 5 percent each year. In the 1970s inflation increased until it reached as much as 13 percent a year in the United States. Many countries have suffered from inflation more than has the United States. Israel had inflation of more than 100 percent a year in the early 1980s, meaning that the cost of living more than doubled every year. In Argentina inflation was greater than 400 percent in 1975 and averaged more than 100 percent each year from 1976 to 1982. The most remarkable inflation in modern times was the German hyperinflation of 1923, when people went to the store with wheelbarrows full of money to buy a few groceries. A similar hyperinflation occurred in Hungary after World War II. Inflation has been defined as "too much money chasing too few goods." As prices rise, wages and salaries also have a tendency to rise. More money in people's pockets causes prices to rise still higher so that consumers never quite catch up . Inflation can go on continuously year after year so long as the money supply continues to increase. Continued inflation affects people in diverse ways. Those who live on fixed incomes, or those whose incomes increase very slowly, suffer most from inflation because they are able to buy less and less. Those who lend money when prices are lower may be paid back in dollars of reduced purchasing power.

Cultural Studies in the Undergraduate Program :: Culture Cultural Pedagogy Education Essays

Cultural Studies in the Undergraduate Program Any discussion of cultural studies must begin with an attempt to define culture. I say attempt because the word 'culture' is so steeped in historical, psychological and political meanings and counter-meanings it has become, in the jargon of literary theory, overdetermined, i.e., so full of meaning it threatens to become meaningless. So instead I will begin with a statement about art which I think goes to the heart of our conceptions of culture. In 1973, Ray B. Browne--an acknowledged pioneer in the field of popular culture studies--wrote that "One of the significant new realizations is that there is no real distinction between 'elite' and 'popular' art, that all aesthetics are on one horizontal continuum ..." (PCE 2). While that may have been a "new" realization in 1973, I believe it was premature, because I think we could agree that even in 1995 there is probably not a single campus where it is generally accepted that such distinctions between high and low art do not exist. I would say the same prejudice still exists about what we mean by the word culture. For instance, in the supposedly sophisticated cyberdiscourse of the Internet, where dozens of discussion groups on cultural studies list hundreds of postings from thousands of cultural studies pioneers, still there persists an assumed distinction between the high and the low, only now it is referred to as the difference between the study of capital 'c' Culture and all ot her kinds. Ray B. Browne's optimism notwithstanding, apparently in the ensuing two decades we have merely traded the rhetoric of high and low art for that of upper and lowercase culture. It is a persistent myth of most societies but particularly of American society that popular art and its attendant culture are somehow a fundamentally different "thing" than whatever it is we mean by high art and its culture. In fact, I would assert that the word culture itself still means for most Americans the opera, the symphony, museums--places and rituals associated with money and privilege. In other words, culture is a synonym for class--or rather, for high class. To counter that myth, cultural studies begins with the understanding that all citizens in a society both consume and produce culture; that there are no absolute distinctions to be made between upper and lowercase culture. To quote David Trend on this idea (and by the

Comparing Gun Control Laws in Kentucky, USA and Germany Essay -- Compa

â€Å"Our love is to possess arms, though they hope never to have occasion for them.† Since this quote that Thomas Jefferson once said, guns and their capabilities have changed history throughout the world and have affected all most everyone living in today’s society. Gun control and gun polices have created an upheaval among a growing amount of nations. With increasing gun rate crime and the ease of accessibility to obtain firearms in some places in the world, states inside America and countries around the world have altered its stance on gun control and their laws. From strong gun control and strict trafficking in Germany, too little to very light restrictions and laws on firearms in Kentucky, guns, either way, are a controversial issue that today’s society must face. The state of Kentucky is known around the United States to have laws that allow people to own, operate, and carry different firearms across the state. One of these lenient laws is of private sellers, who of any type of firearms, are not required to have background checks to buyers. This law is much different across the United States as almost all other states require either getting a background check or at least registering the gun’s that are bought. Another lenient law that the state of Kentucky has is that the regulation of unsafe and or assault weapons with large ammunition magazines is not required. This makes accessibility to more dangerous weapons easier for anyone interested in purchasing any type of firearm across the state. Along with its lenient laws, the state of Kentucky also ranks fourth out of the fifty states in crimes involving gun’s that were originally bought in the state, and twelfth out of the fifty states in homicide deaths with guns (Summary ... ... regarding gun regulation and gun control offer more protection than where gun laws would be more lenient. Addressing the issue would be to limit more types of guns, require background checks, and have more laws on trafficking firearms. With rapidly changing times and more innovations in new firearms being put into the market every day, nations around the world have to reconsider their own laws to protect their citizens from the dangers of guns. Works Cited Alpers, Philip and Marcus Wilson. 2011. Guns in Germany: Facts, Figures and Firearm Law. Sydney School of Public Health, The University of Sydney. GunPolicy.org, 26 November. Accessed 26 January 2012. at: http://www.gunpolicy.org/firearms/region/germany Legal Community Against Violence. 2011. Summary of State Firearms. 26 January, 2012. http://www.lcav.org/states/kentucky.asp#AssaultWeapons

A life of her own by Emilie Carles

About the Author Emilie was born in 1900 in a poor home in one of the poorest regions in France. It was very rare for her and her time that she became literate and was successful that she went on to become a teacher. For decades she used to write her own stories in her notebooks and when the right time came she turned her contents into an autobiography. She told her tale to a publisher Robert Dastenque in the time of her sickness who worked with his writing and the tapes recorded of her story to write this book. Book Review Emilie Carles wrote this autobiography book â€Å"A Life of Her Own† about the courage of a woman who made a huge difference in her society. This book was translated to English in 1988. The reader of this book is totally inspired by the life of Emilie Carles who lives a life in a small village on a mountain in France by the name of Val de Pres in between the two World wars. Emilie describes her village as a land of the mountain people who were unaware of everything but death, work and sickness. Emilie led a successful and fulfilled life. Emilie led an honest life and made a difference in the life of other people. She didn’t live a life of fame and wealth but stood up for things for which she believed in. Emilie’s strength came when she was just a child. Tragedy first struck when her mother died when she was very young. Emilie lived with her father, Joseph and four siblings of which three were older (one sister and two brothers) and a younger sister. Her father Joseph Carles was a hard man towards life and not towards his children. He used to set his own ways and was a worker who was a driven sort. Emilie wrote about her father that he was a charitable, good and generous man who had a good heart. Later in her book she wrote that he was not affectionate as he should have been. Joseph had a life, which was no different from the other poor people of the village. He was living a poor, tough life. Emilie writes that most of the things her father believed or did was all for the good for his children. He was a committed father and had a warm relationship with his children. All of her brothers and sisters at different times went away which left Emilie the only one who stayed near her father and her home. Later on she brought her husband to the village and raised her children there and also the children of her younger sister. Emilie married a very passionate anti war person. Her love for peace influenced by her husband and also by her brother many years ago who served in the army in WW1. Emilie went on to become a schoolteacher. She was the child out of her siblings who was given permission by her father to carry on her studies. She served in different villages but later on she was given a job in her own village. This book is mostly about the hard life of Emilie. She tried to help her father in her village. It was in her destiny to care for her father and her home. In assessing her life Emilie is honest, she writes about her self that she has never lived a young life. At first it was the deaths in the war, everyone left and the only thing she knows is work and trouble. But her story does have love and hope. When coming back from her younger sister’s place, Emilie meets the man whom she eventually marries. Jean Carles listened very carefully to what Emilie had to say about sacrificing everything for her family. The answer she gets was probably the most loving phrase, Jean Carles says that she has every right to live a life of her own and he will take care of all her problems. Emilie describes living her life with Jean Carles as the happy years. She thought of her him as a very attentive husband and very considerate who would do anything to please her. She than says that all of the earths gifts were given to her. He would give all the warmth he could give and gave all the gifts. Jean Carles was not a wealthy man, according to Emilie the only wealth he had was a smile which had all the promises, a head which had all the dreams and a heart which had the most goodness she had ever seen. Jean and Emilie during their marriage transformed the family estate into a better place. Though they had a meager income out of which most of the income came from the school teaching job, which Emilie had. Most of the guests who used to come to their house were anti war people like they were. These antiwar movements led them into the WWII. Because of these movements, at one time she had to leave her estate and hide into the mountains to keep away from being arrested for the anti war movements which she didn’t want to share with anyone. Conclusion This book speaks about the power of the women who lived much ahead of her time. She never claimed to be a feminist in the book but the fact that she lived a hard life and the battles she chooses to fight shows that she was a woman who led a life of her own. Bibliography Emilie Carles, A life of her own, published by Penguin (1992)

Caca pupu

They will record all personal information such address, height, weight, physical characteristics and much more. The next step, after processing the delinquent, is to place a bail or bond on the person. In Ms. Watson case, she will probably have to wait to see the Judge the next morning to determine whether or not placing a bail or bond on her is an alternative. This decision often depends on the severity of the crime. After the bail or bond has been placed, it will be followed by the arraignment. An arraignment is the first appearance an offender will have in court.It is here where they go from being a suspect to being a defendant in a criminal case. During the arraignment, the Judge reads the criminal charges bestowed upon the offender, and makes sure the offender understand them. If at that moment the accused does not have a lawyer, present or hired, the Judge will offer to provide one appointed by the court. In our case of study, during this audience Ms. Watson will be told that s he is being charged with possession of a controlled substance with intent of distribute, and the Judge will ask her if she understands the charges.The arraignment is followed by the plea bargaining. As we studied during the course of this class and, in my case in particular, in my mini paper 2, about 95% of cases are disposed by plea bargaining every year. In this case Ms. Watson has the opportunity to plea bargaining to lesser he charges; however, for the purpose of this paper I will state that Ms. Watson does not wish to plea bargaining and request criminal trial. After plea bargaining, comes the preliminary hearing. In this process, the prosecutor tries to convince the Judge that there is enough evidence to demonstrate that a crime was committed.It is at this stage of the case when the prosecutor will prove to the Judge that Ms. Watson committed the crime of possession of a controlled substance with intent to distribute. A criminal trial follows after the preliminary hearing has taken place. If Ms. Watson is not satisfied with any plea deals offered to her, she would go to a criminal trial where a Jury decides her fate. During the course of this trail the prosecution must prove beyond any reasonable doubt to the Jury that Ms. Watson committed the crime.The last step in the process is the sentencing. If an offender plead guilty or was found guilty by a Jury, he or she will be sentenced according to the severity of the crime committed. Here is where Ms. Watson will be sentenced for committing the crime of possession of a controlled substance with intent to distribute. The mandatory minimum sentences pertaining to federal narcotics locations have been object of many criticisms. In 1991 the United States Sentencing Commission released a document with the mandatory minimum requirements.The statutes described in the aforementioned document were widely criticized because they were considered unjustifiable in some cases were the offender had minimum participation a nd were barely over the statutory floor (Lynch, 2001). However, in this particular study case, is demonstrated that Ms. Watson was part of a crime that triggered a five to ten year mandatory minimum because she was in possession of a significant amount of cocaine. The sentence that Ms. Watson will probably receive is institutionalizing. A charge of possession of crack cocaine with intent to distribute is a very serious offence in all the states of the U.S. We have to consider many factors for this charge and sentence, such as the criminal history of the offender, the possibility of someone getting hurt, the psychological background of the accused and others. Because Ms. Watson already had a warrant for her arrest, which makes us think that she had a criminal history, I believe that she should receive a sentence of seven to ten years in prison without the possibility of parole. Crack cocaine is lassie as a Schedule II drug, which means it is highly addictive. Thousands of Americans d ie each year because of this drug, especially young people.How can we expect someone to reenter society or reduce recidivism if we don't help them gain a helpful skill before they are released from prison? Most of the inmate population originates from the lowest social strata of the country, and have only experienced low quality education, poverty, substance abuse, mental health and many other social issues. If we invest time and reform the educational programs offered in the prison system, we could improve rehabilitation outcomes and as a consequence the number of recidivism cases will drop drastically.Making a mistake is human, rehabilitating someone and preventing them from going back to prison is wise. What's the strongest link in the criminal Justice system? I think that plea bargaining is the strongest link of the criminal Justice system. Because new state and federal laws have hardened sentencing for criminals, prosecutors have gained greater power to get guilty pleas from de fendants, and reduce the number of cases that go to trial. According to the Bureau of Justice Statistics, in 2003 there were 75,573 cases disposed of in federal district court by trial or plea. Of these, about 95 percent were disposed by plea bargaining.While there are no exact estimates of the proportion of cases that are resolved through plea bargaining, scholars estimate that about 90 to 95 percent of both federal and state court cases are resolved through this process (Divers, 2011, p. 3). It is an effective system when dealing with overcrowded courts, and the lengthy expensive processes. Besides, prosecutorial discretion usually finds a way to avoid dramatic injustices. During the course of this class I learned a lot about the American criminal Justice system. I could understand a little better the complexity of the system as a whole.

Dreamliner: Time, Budget and Project Performance Analysis Essay

1 Introduction. 1.1 In developing the Boeing 787 Dreamliner, Boeing executive management’s initial decisions and project management strategies did not control the four major measurements of project success: time, budget, performance and client acceptance (Pinto, 2013, pp. 35,36). This report analyses the methodology and project management decisions that led to a project crisis and risk to Boeing’s reputation. 2 Boeing history. 2.1 Boeing Aircraft Corporation, with a heritage of aircraft design, manufacture and assembly, dates back to July 1916 (Boeing, 2004). Recent aircraft including 737, 747, 767, and 777 are all designed, assembled and supported by Boeing (Boeing, 2014). 2.2 Boeing commercial aircraft division is a successful aircraft manufacturing company with a proud history of in-house design and manufacture (Boeing, 2014). 3 New aircraft requirement. 3.1 Competition from Airbus, with its increase in market share through the 1990’s to market share leader in 2003 (Hoiness, 2006), led Boeing to decide that a mid-sized, long range aircraft was required for current and emerging markets. Boeing committed to a new aircraft line, the 787 ‘Dreamliner’ (Hoiness, 2006). A significant technology advance to carbon fibre composite fuselage and wing construction with advanced engine technology would aim to reduce fuel burn by 20%, and would provide a better operational experience for airlines and their customers (Boeing Aircraft Corporation, 2014). 4 Outsourcing and Cost overruns. 4.1 Boeing outsourced approximately 70% of development and production to  other companies in an attempt to reduce development time and costs (Denning, 2013). 4.2 Early project management decisions to move away from the Boeing model of in-house design and manufacture (Boeing, 2014), to a model of out-sourcing large subassemblies and component sections to around fifty Tier 1 partners (Boeing Company, 2013), would prove disastrous in estimating development costs (Ostrower & Lublin, 2013). Boeing’s reliance on Tier 1 companies to complete assembly integration, control Tier 2 and Tier 3 suppliers and solve problems in design aspects, led to cost and schedule overruns (Denning, 2013). 4.3 Initial budget estimates from Boeing set the 787 costs at about $5 billion (USD). Ostrower stated â€Å"Barclays Capital conservatively estimates the program ended up costing around $14 billion (USD), not including the penalties Boeing has had to pay customers for late deliveries† (Ostrower & Lublin, 2013) and aircraft cancellations (Bloomburg News, 2012). 4.4 The financial evidence suggests that Boeing and the 787 project management team did not fully understand the complexities of out-sourcing (Goatham, 2014). In a January 2011 speech at Seattle University, Albaugh is quoted as having said †We spent a lot more money in trying to recover than we ever would have spent if we’d tried to keep the key technologies closer to home† (Calleam Consulting Ltd, 2013). 5 Project Leadership 5.1 The Boeing Leadership project team did not understand the complexity of the Tier structure (Tang & Zimmerman, 2009). In adopting the Tier assembly approach the leadership team should have used logistics and supply chain management specialists (Denning, 2013). 5.2 Implementation of management strategies to cope with component suppliers is paramount. In a Boeing publication Hart-Smith recognised the risks in out-sourcing and assembly without sufficient design control. He stated that â€Å"in order to minimize potential problems, it is necessary for the Prime contractor to provide on-site, quality management, supplier-management, and sometimes technical support† (Hart-Smith, 2001). 5.3 The project leadership team failed to ensure each supplier received adequate design information to implement its part of the project (Tang & Zimmerman, 2009). This demonstrated they did not provide effective leadership nor sufficient communication (Pinto, 2013, p. 133). 6 Design control 6.1 Without fully understanding the complexities or difficulties in introducing a new design, and without a developed set of requirements and detailed design control, project difficulties and delays are inevitable (Denning, 2013). Other companies, for example the Toyota Motor Company, use out-sourcing successfully to trusted companies with a high degree of product design control as a method to reduce costs in production (Denning, 2013). 6.2 The Boeing model adopted was to spread the design and development to suppliers on a global scale with costs met by suppliers (Ostrower & Lublin, 2013). A strategy such as this should have been tightly controlled from the outset. Without this control, difficulties in assembly and ill-fitting parts requiring redesign added to the delays experienced by the project (Denning, 2013), with hundreds of Boeing engineers sent to various companies to solve technical problems (Tang & Zimmerman, 2009). 7 Communication and Cultural Risk. 7.1 Boeing management opted to control Tier 1 and Tier 2 integrators and their suppliers using a computer web based system, ‘Exostar’ (Denning, 2013). This system intended to provide supply chain and logistics visibility and ‘real time’ monitoring to control process, development, time and cost. Due to cultural differences and trust issues with this system, accurate and timely information was not entered by integrators and suppliers (Denning, 2013). 7.2 A Failure to understand the cultural differences with international companies and suppliers, by both integrators and Boeing management, provides evidence that the project did not adequately consider organizational culture or fully understand its effects (Pinto, 2013, p. 79). 7.3 If Boeing had relied on their own ‘tribal’ knowledge culture, rather than outsourcing to other organizations, the cultural and communication risks would have been reduced (Reuters, 2011). 8 Stakeholder management. 8.1 Knowledge of stakeholder capability, strengths, and behaviours should be part of successful project management (Pinto, 2013, p. 58). Boeing’s leadership failed to appreciate that Tier 1 integrators did not have the  capability to control the supplier nor the supply chain (Tang & Zimmerman, 2009). 9 Conclusion. 9.1 Boeing’s decision to outsource the design and manufacture of the Dreamliner, along with the introduction of new technology, led to lengthy project delays and additional expenses (Ostrower & Lublin, 2013). Poor communication from the Boeing leadership team, along with cultural misunderstandings, led some key suppliers to mistrust the control systems. Cost overruns, schedule delays and supply chain issues all led to this project failing to meet established goals within estimated parameters of cost, schedule, and quality (Pinto, 2013). 9.2 Modified management strategies were implemented to correct design flaws, provide technical and quality systems support at vast cost (Denning, 2013). These actions have contributed to a project turnaround with increased orders (Boeing, 2014). Bibliography Bloomburg News. (2012, 08 23). Daily Herald Bussiness. Retrieved 03 16, 2014, from dailyherald.com: http://www.dailyherald.com/article/20120823/business/708239912 Boeing. (2004). The Boeing Log Book 1881-1919. Retrieved 03 18, 2014, from History: http://www.boeing.com/boeing/history/chronology/chron01.page Boeing. (2014). Boeing Commercial Planes. Retrieved March 8, 2014, from http://www.boeing.com/boeing/commercial/products.page Boeing Aircraft Corporation. (2014). Boeing 787 Dreamliner Provides New Sollutions for Airlines, Passangers. Retrieved 03 15, 2014, from Boeing: http://www.boeing.com/boeing/commercial/787family/background.page Boeing Company. (2013). 787 Who’s Building the 787 Dreamliner. Retrieved 03 16, 2014, from New Airplane: http://www.newairplane.com/787/whos_building/ Calleam Consulting Ltd. (2013, 02 3). Boeing Commercial Aeroplanes. Retrieved 03 22, 2014, from Why Projects Fail: http://calleam.com/WTPF/?p=4617 Denning, S. (2013). What Went Wrong At Boeing? R etrieved March 8, 2014, from Emerald insight: http://www.emeraldinsight.com.libraryproxy.griffith.edu.au/journals.htm?articleid=17086954 Goatham, R. (2014). Why Projects Fail – Boeing Commercial